LEADS in a Caring Environment

LEADS in a Caring Environment

LEADS in a Caring Environment (LEADS) is the organizing model for leadership development at Nova Scotia Health, and our standard for measuring leadership expectations and accountabilities.

The LEADS framework has twenty capabilities with measurable, observable behaviours, organized into five intuitive domains. This evidenced-based, by-health-for-health framework will help all of us learn skills to Lead Self, Engage Others, Achieve Results, Develop Coalitions, and ensure Systems Transformation.

These behaviours represent what good leadership in health care looks like, and will be required of all of us as we learn to think and act as one health system.


Lead Self Banner

Self-motivated leaders:

Are self aware
They are aware of their own assumptions, values, principles, strengths and limitations.
Manage themselves
They take responsibility for their own performance and health.
Develop themselves
They actively seek opportunities and challenges for personal learning, character building and growth.
Demonstrate character
They model qualities such as honesty, integrity, resilience and confidence.

Learn more about being a self-motivated leader.

Engage Others Banner

Engaged leaders:

Foster development of others
They support and challenge others to achieve professional and personal goals.
Contribute to the creation of healthy organizations
They create engaging environments where others have meaningful opportunities to contribute and ensure that resources are available to fulfill their expected responsibilities.
Communicate effectively
They listen well and encourage open exchange of information and ideas using appropriate communication media.
Build teams
They facilitate environments of collaboration and cooperation to achieve results.

Learn more about being an engaging leader.

Achieve Results Banner

Goal-oriented leaders:

Set direction
They inspire vision by identifying, establishing and communicating clear and meaningful expectations and outcomes.
Strategically align decisions with vision, values and evidence
They integrate organizational missions and values with reliable, valid evidence to make decisions.
Take action to implement decisions
They act in a manner consistent with the organizational values to yield effective, efficient public-centred service.
Assess and evaluate
They measure and evaluate outcomes, compare the results against established benchmarks, and correct the course as appropriate.

Learn more about being a goal-oriented leader.

Develop Coalitions Banner

Collaborative leaders:

Purposefully build partnerships and networks to create results
They create connections, trust and shared meaning with individuals and groups.
Demonstrate a commitment to customers and service
They facilitate collaboration, cooperation and coalitions among diverse groups and perspectives aimed at learning to improve service.
Mobilize knowledge
They employ methods to gather intelligence, encourage open exchange of information, and use quality evidence to influence action across the system.
Navigate socio-political environments
They are politically astute, and can negotiate through conflict and mobilize support.

Learn more about being a collaborative leader.

Systems Transformation Banner

Successful leaders:

Demonstrate systems/critical thinking
They think analytically and conceptually, questioning and challenging the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourage and support innovation
They create a climate of continuous improvement and creativity aimed at systemic change.
Orient themselves strategically to the future
They scan the environment for ideas, best practices, and emerging trends that will shape the system.
Champion and orchestrate change
They actively contribute to change processes that improve health service delivery.

Learn more about being a successful leader.