LibGuides: Respectful Workplace: In-depth Resources

Nova Scotia Health Respectful Workplace Workshop

Respectful Workplace Resource Guide
Download this guide to follow along with the Nova Scotia Health Respectful Workplace Workshop.

Books at the Health Sciences Library

The Bully-Free Workplace by Gary Namie; Ruth F. Namie
ISBN: 9780470942208
Publication Date: 2011
Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations.
Bullying and Harassment in the Workplace by Cary L. Cooper (Editor); Dieter Zapf (Editor)
ISBN: 9781439804896
Publication Date: 2010
Edited by leading experts and presenting contributions from pioneers in their respective subject areas, the book is an up-to-date research-based resource on key aspects of workplace bullying and its remediation.
Cases in Gender and Diversity in Organizations by Alison M. Konrad
ISBN: 1412918049
Publication Date: 2005
Cases in Gender and Diversity in Organizations is a compilation of real-life business cases illustrating the unique opportunities and challenges for managers of the new, more demographically diverse workplace.
Disruptive Healthcare Provider Behavior by Rade B. Vukmir
ISBN: 9783319279220
Publication Date: 2016
The book presents an evidence-based analysis of the disruptive provider behavior that defines the incidence, demographics, and profile of the behavior; discusses the specialties and work locations predisposed, as well as the interface with residents and nurses. The importance of patient safety, economic, and legal issues are addressed by a comprehensive, management strategy to effect positive, sustainable culture change in healthcare.
Diversity at Work by Bernardo M. Ferdman (Editor); Barbara R. Deane (Associate Editor)
ISBN: 9780470401330
Publication Date: 2013
How can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. Diversity at Work: The Practice of Inclusion presents detailed solutions for the challenge of inclusion--how to fully connect with, engage, and empower people across all types of differences.
HBR Guide to Office Politics by Karen Dillon
Call Number: HF 5386.5 D579h 2013
ISBN: 1625275323
Publication Date: 2014
Don't let destructive drama sideline your career. Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues--even difficult ones--for the good of your organization and your career. How can you do that without compromising your personal values? By acknowledging that power dynamics and unwritten rules exist--and navigating them constructively.
It's All Your Fault at Work! by Bill Eddy; L. Georgi DiStefano
Call Number: HF 5549.5 E21 2015
ISBN: 9781936268665
Publication Date: 2015
Managing Workplace Bullying by Aryanne Oade
ISBN: 9780230228085
Publication Date: 2009
This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.
Mistreatment in the Workplace by Julie B. Olson-Buchanan; Wendy R. Boswell; Olson-buchanan
ISBN: 9781405177139
Publication Date: 2009
This book: Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics. Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.
Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke; Joan Goldsmith
ISBN: 9781118010822
Publication Date: 2011

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Physician Leadership Institute Courses

Conflict Management and Negotiation
Effective management of conflict can enhance creativity and innovation. During this course, you’ll learn how to successfully manage conflict, including using facilitation and resolution processes, and avoid the difficulties it can create for relationships.
Crucial Conversations© Online – a Crucial Learning© product
This Physician Leadership Institute course, Crucial Conversations© by Crucial Learning©, is focused on teaching you persuasive conversation skills through interactive skills-based learning. You will acquire the conversation skills you need to achieve alignment and understanding on crucial matters through open dialogue. Crucial conversations will help you develop the skills you need to manage conversations so that all perspectives are heard, relationships are enhanced and hidden issues come to the surface as you achieve the results you’re looking for.
Managing disruptive behaviour
Disruptive behaviour is a serious problem that not only profoundly affects workplace health and morale, but can also be challenging to manage and resolve. This course will help you understand disruptive behaviour and develop the skills to effectively deal with it from an individual and a systems perspective.

MOOCs (Massive, open, online classes)

A MOOC, or massive, open, online class, is a course of study made available over the Internet without charge to a very large number of people.

Difficult Conversations in the Workplace
This online course provides video tutorials, as well as downloadable guides and resources for handling difficult conversations both as a manager and an employee.
This course is made available through the Australian government's Fair Work Ombudsman's Online Learning Centre.
Diversity and inclusion in the workplace
Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.
This course is made available through ESSEC Business School in Cergy, France.
Establishing a Professional ‘Self’ through Effective Intercultural Communication
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
This course is made available by the National University of Singapore.