Visual representations of the actions, decisions or tasks performed to achieve a certain result
They are a quick and easy way to visualize the process from start to end
Provides a ‘walk-through’ of the process for the reader
Why do we use workflows?
To identify the correct sequence of steps in a process
To determine flow of communication and patient journey
To aid in analysis of the process
By understanding current practices and flow of information, areas of optimization can be identified and implemented
Example Workflow
Patient Entering Emergency Department
This is a sample workflow highlighting an overall understanding of how workflows function. This may not represent actual patient flow. Patient workflows depend on unit/department/hospital facility.
