Book a consult with a librarian for help finding up-to-date resources to support your evidence-based patient education materials.
For many, it can seem like health care providers are speaking another language. This is just one of the reasons why it is important to offer additional support to patients and families with easy-to-read, straightforward patient education materials.
The Patient Education Team is available to support Nova Scotia Health staff and physicians across the province in creating evidence-based, people-centered pamphlets.
Keeping your content up to date helps provide patients with access to current, evidence-based information, in line with both Nova Scotia Health policy and practice. This helps patients understand and follow health care directives, supporting both self-care and patient safety.
When it's time to update an existing pamphlet, the Patient Education Team will email to remind you and your team that an update is needed. If there are any urgent updates needed, please email us.
Patient pamphlets are to be reviewed every 3 years to ensure clinical accuracy. Items that have not been reviewed in over 5 years (2018) may be removed from the collection, in order to ensure patient safety as per Nova Scotia Health policy AD-LIB-001. If you are missing an item your team uses, please let us know at pamphlets@nshealth.ca.
In support of Nova Scotia’s accessibility legislation (2017) and Nova Scotia Health’s Accessibility Plan 2023-2026, we are redesigning Library Services’ patient education pamphlets to be accessible for everyone.
To achieve this, elements of increased accessibility are being integrated into existing processes, with new processes adopted when necessary. Changes are being made over time to meet Nova Scotia’s 2030 timeline. For example, all pamphlets are designed with accessibility in mind going forward, and existing pamphlets are redesigned for increased accessibility as they are updated.
What changes have we already made?
Find these and more patient engagement resources on our Engagement guide.
Find Nova Scotia Health Patient Pamphlets in 2 places:
Save or share these instructions on how to find Nova Scotia Health patient education pamphlet:
Develop a draft using a standard 8.5"x11" Microsoft Word document. The Patient Education Team uses standard formatting within design software to align with Nova Scotia Health branding and style. Most formatting is removed during our review so that we can easily edit and manipulate the content.
Circulate your draft among your colleagues to review. Have a Patient Family Advisor review your draft and provide feedback.
Send your draft to pamphlets@nshealth.ca or use this form:
The Patient Education Team will review for plain language, flow, and more. Our goal is a 6th grade reading level.
Once your pamphlet is ready to go, we will let you know and send you everything you need to access the pamphlet online or to order print copies.
When it's time to update an existing pamphlet, the Patient Education Team will email to remind you and your team that an update is needed. If edits to a pamphlet are needed before the 3 year cycle, please email us to let us know.
How do I update a pamphlet?
Tips for updating a pamphlet:
In a province as diverse as Nova Scotia, every Nova Scotia Health department, clinic, and service area can benefit from having their patient education materials available in a language other than English. We currently have pamphlets available in Arabic, French, Simplified Chinese, Mi'kmaw, Russian, and Vietnamese.
The Patient Education Pamphlets Team is available to help support the translation of any Nova Scotia Health pamphlet, and will guide your team through the process. We handle the request, formatting, and processing of every new and updated pamphlet translation.
Once an English pamphlet is finalized and published in the Patient Education Pamphlets collection:
1. Find the pamphlet print code.
Every pamphlet has a unique alpha-numeric print code assigned to it. You can find this code online, when you search Patient Education Resources or when you browse the Print Code Index. If you have a printed copy of a pamphlet, you'll find the print code on the back cover, in the lower left corner, with two letters and six numbers: XX85-####. The four-digit number at the end of the print code is unique to that pamphlet title.
2. To order bulk copies, complete and submit a Dal Printing & Digital Copying Services Requisition Form. Complete this form based on your zone, using the links below.
If you wish to get a quote before submitting your print order, please contact print.nsha@dal.ca. The Print Shop can ship print copies anywhere in Nova Scotia. Please note, there may be a shipping fee depending on your location.
*Please keep in mind, content is frequently updated. Therefore, it is not recommended to order copies in large quantities.
We know that sometimes you may need to print a few copies using your office printer. Although this is not the recommended way to print bulk copies, here's a few things to remember when printing pamphlets this way:
Remember: If your unit, clinic, or department often use print copies of pamphlets with your clients, you are encouraged to order copies from Dalhousie Printing Services using your cost center, following the instructions outlined above under, Ordering Pamphlets.
Now more than ever, patients and families are accessing health information on the web, using their smartphone, tablet, or computer. Did you know that all Nova Scotia Health patient materials can be viewed and downloaded to their devices any time, anywhere? Patient materials are already formatted for mobile view.
Always share the link to the pamphlet landing page, as this link never changes:
Do not share the link to the pamphlet PDF, as this link can change with every update:
