In the fall of 2021, the Patient Education Team invited Nova Scotia Health staff and physicians to participate in a short online survey (13 questions), as part of a service quality improvement initiative. With the approval of the Central Zone Quality Improvement and Safety Council, the survey was released on November 1st and ran until we received submissions from a minimum number of participants in each zone (20).
Zone | Central | Eastern | Northern | Western | Provincial | Total |
---|---|---|---|---|---|---|
Participants | 20 | 88 | 21 | 50 | 4 | 183 |
*Please note, participants could select more than one response, therefore percentages may not add up to 100.
RESULT The majority of respondents (46%) identified the floor nurse as the role responsible for patient teaching in their unit, clinic, or service area. This was followed by other clinical specialists (such as mental health clinician, lab technician, occupational therapist, or respiratory therapist) (25%), physician (20%), and charge nurse (18%).
RESULT The majority of respondents (75%) stated that they use Nova Scotia Health patient pamphlets to assist with patient teaching in their unit, clinic, or service area. Many staff and physicians also reported that they use additional resources not in the Nova Scotia Health pamphlet collection. These materials include resources created by their team (44%), as well as those created by other health care professionals (43%).
RESULT The majority of respondents (89%) reported that they share a printed physical copy with the client. Sharing online links (presumably sent via email) was reported by 27% of respondents, while 22% of respondents reported showing the client a physical poster.
Stay tuned for the full survey results report, which Library Services will share in the near future!
Librarian Educator, Patient Education Pamphlets Lead
Nova Scotia Hospital, Central Zone
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